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Complex Care

We provide Complex Care for individuals with multiple or high-level needs, often involving both clinical and behavioural support. Our teams are highly trained and work in partnership with families and healthcare professionals to deliver consistent, tailored care.

Client using their computer to receive digital care from support at home

Complex Care

We provide Complex Care for individuals with multiple or high-level needs, often involving both clinical and behavioural support. Our teams are highly trained and work in partnership with families and healthcare professionals to deliver consistent, tailored care.

What We Provide:

  • Support for neurological conditions (MS, MND, Parkinson’s)
  • Acquired brain injury and spinal injury care
  • 24-hour care packages and overnight support
  • Behavioural support for Learning Disabilities and Autism
  • Risk Assessment and Positive Behaviour Support Plans
  • Specialist epilepsy management (including rescue meds)
  • Assistance with mobility aids and hoists
  • Respiratory and secretion management
  • End-of-life care where complex needs are involved

 

What Our Clients Say

“Thank you for looking after my mum, and a special thank you to Mrs A for her caring and massive support.
She is truly worth her weight in gold” From Son of Mrs M.”

- Mrs M - Client

What Our Clients Say

“she is always pleasant and smiling, she brightens up my day”

- Mrs P - Client

What Our Clients Say

“Our carer goes above and beyond with her care of our mum.
She is excellent with warmth, compassion and friendship”

- Mr T - Client

What Our Clients Say

“The carers who assist me treat me with dignity and respect. I don’t have any concerns about any of my care. They are thoughtful and give me the time needed.” 

Mrs S

What Our Customers Say

"She is wonderful, exactly what we asked for. She is always upbeat & funny."

Mrs W

What Our Customers Say

"Can't fault any care staff all been amazing"

Mr C

What Our Customers Say

"All staff have been outstanding"

Mr AC

What Our Clients Relatives Say

“The service my mum received was excellent. Every support worker was kind, compassionate and friendly... You made what turned out to be my mum's last few weeks, enjoyable once more.” 

Mr L

Accreditations / Awards